You've heard it—what not to wear, what not to eat. Find out what not to write for the Web. We'll explore obvious errors, common bad practices and just plain foolish ideas and turn them into something good. The best Web sites are not only about picking the right words—they use words, navigation, graphics and design to keep users coming back. This workshop will show you how to develop a critical eye that looks at the words and beyond them.

About the speaker: Kelly Thibodeau

Kelly has been working in the Communications Department at Great-West Life for 3 1/2 years and has been a member of STC for 12 years. She has held positions as a technical writer with a software company and worked in Vancouver for a technical writing consulting firm for 10 years.

Kelly teaches the Online Documentation course at Red River College, a course in the Technical Communications Certificate program, and has presented workshops for STC Manitoba and the Manitoba Editors' Association. She has guided the development of online documentation for public Web sites, intranets and software help systems for government, public and private organizations.