- Attention, please!: Captivating presentations for technical audiences
- Black, white and read all over: Document layout techniques that enhance readability
- How to How to: Creating effective instructional manuals
- Jazz it up: Enhancing your documents with effective graphics
- Just plain English: Writing effectively for a range of audiences
- Not just a slide show: Producing professional PPT presentations
- Smart—and good looking, too!: Using Word features to create professional document layouts
- What’s in it for me?: Creating a usable document index






